Customers accuse Richland gun store of damaging guns, so they’re not safe

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JACKSON, Miss. (WLBT) – Customers of 144 Tactical, a Richland gun shop, are accusing the owner of damaging their guns – and in one case, to the point where firing the gun could be harmful.

“They don’t need to touch anyone’s guns or they don’t know what they’re doing. It’s a huge problem,” Peyton Bain said. “It could cost someone their life.”

On May 31, Bain took a gun that has been in his family for nearly a decade to get Cerekoted at 144 Tactical.

“When we dropped it, we kept running for updates. They messed up the Cerakote to begin with. [We] kept calling, kept calling, could never get the answer we were looking for, and could never reach the owner. [we] appeared within a day, found the weapon completely damaged and demolished,” Bain explained.

Bain said the damage wasn’t just a small mistake. Instead, improper tools were used to disassemble the weapon.

“It actually took a screwdriver and a hammer and I tried to pull the nut off that thread, which then put me in danger,” Bain said.

According to a former employee who wishes to remain anonymous, it is not uncommon for inappropriate tools to be used.

“They were just using the most random tools I had there to put everything together. Hammers or screwdrivers or flatheads. If you do a bad thing and send him home with a client, and you blow up in his face or something, and then he ends up in the hospital,” the employee said.

Bain said that while trying to discuss the situation with the owner, he received several unprofessional text messages suggesting that if he spoke out on social media, his business would receive bad reviews.

Message between customer Peyton Bain (in blue) and the owner of the 144 Tactical (in grey).(Peyton Bain)

According to the former employee, this type of action is not out of character. In fact, the employee claims that the owner has sexually harassed him in the past and exhibited unprofessional behavior with customers.

When no refund or compensation was given by the owner, Bain took to social media to see if it was happening to other people. That’s when he found Rustin Ladner, who paid 100% cash for his gun.

“I decided to report to him one day, and they couldn’t find my gun. It took him about 20-25 minutes to even find where my gun was in the store. But he pulled out my gun. We watch it on a stand. That’s when I started pointing out all the blemishes, the flaws, the scratches on the gun, on the fresh paint, you couldn’t miss them,” Ladner explained.

Since then, Bain and Ladner have said they have received no financial compensation for their damaged guns and believe something needs to be said before each other’s guns are damaged.

“Didn’t offer a refund. They still have my half deposit, and I have a damaged gun that I can’t assemble because of the damaged part,” Bain said.

3 On Your Side went to the store on Tuesday to get feedback from the owner; however, an employee said that the owner was not there, but that a message would be passed on to him.

The owner contacted 3 On Your Side on Tuesday evening and said the store was aware of customer concerns and was working to resolve the issue.

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